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White paper

Select approaches to measuring effectiveness in healthcare delivery

With the rapid growth in new healthcare treatments, products, and care pathways, organizations need a robust approach to measure their effectiveness.

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Briefing note

Introduction to artificial intelligence

What are the key risks for insurers to consider over the short to medium term?

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Article

What is the metaverse and how could it transform the insurance industry?

In this paper we consider potential ways in which insurers could use the metaverse, and the challenges and risks associated with adoption of this new virtual world within the industry.

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Podcast

Artificial intelligence and insurance, part 2: Rise of the machine-learning models

Milliman data science leaders discuss the opportunities and challenges of using machine learning in insurance, particularly within healthcare.

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Podcast

Artificial intelligence and insurance, part 1: AI’s impact on the insurance value chain

Milliman technology leaders discuss how artificial intelligence could transform hiring practices, actuarial modeling, and just about every other part of the insurance business.

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Article

Why carriers should embrace embedded insurance

Consumers want insurance solutions embedded in the sales transaction. We offer advice for carriers pivoting to provide them.
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Article

Exploring large language models: A guide for insurance professionals

In this introduction to large language models (LLMs) for insurance professionals, we discuss how these components of artificial intelligence are trained to produce accurate results.

Article

Data analytics and AI application in life insurance

Life insurers are embracing the use of machine learning (ML) and artificial intelligence (AI) models and techniques in all areas of their business. In this blog we outline some of the use cases of these techniques in the life insurance industry. 

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Article

Smart city infrastructure: A background for risk management

Smart infrastructure systems and data platforms have the potential to make cities more efficient, requiring the development of novel risk management strategies.

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Article

Insurtechs, MGAs, and risk analytics in a hardening market

Predicting whether insurtechs will seek closer connections among the players in the value chain, or a greater separation, requires consideration of factors that could cut both ways.

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Article

Solutions to the student loan pandemic

There are companies innovating in the student loan space, but significant opportunity remains for insurtechs and traditional insurance carriers to create a unique “win/win”: sustainable solutions that capture a portion of the $1.54 trillion student loan market.

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Article

Understanding California wildfire risk, part two: Zesty.ai risk score model

To better understand its exposure to wildfire, the California Fair Access to Insurance Requirements Plan asked Zesty.ai, Inc., a company that provides a wildfire risk score model, to score the FAIR plan properties relative to wildfire risk.

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Article

Car manufacturers are challenging traditional auto insurers: Who will win the tech race?

As traditional auto insurers compete against each other for customers, they're now also faced with new entrants into the auto insurance market race: car manufacturers.

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